Effective Date: April 14, 2026
1. Introduction
Treasure Coast Tree Pros, LLC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and property address when you request a quote or contact us.
- Communications: Records of calls, text messages, or emails you send to us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and fulfill tree trimming and removal services
- Respond to inquiries and communicate about your service requests
- Send appointment reminders and follow-up communications
- Send promotional offers and updates (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
4. SMS / Text Messaging Consent
By providing your phone number and opting in to receive text messages from Treasure Coast Tree Pros, you consent to receive SMS communications including appointment confirmations, service updates, and promotional offers.
Opt-in consent for SMS messaging is not shared with or sold to third parties for marketing purposes. Your consent to receive text messages from us applies solely to communications from Treasure Coast Tree Pros, LLC.
Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at (772) 677-0707.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted vendors who assist us in operating our business (e.g., scheduling software, payment processors) and are bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
We do not share SMS opt-in consent or phone numbers with third parties for their own marketing purposes.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of SMS messages by replying STOP
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (772) 677-0707
- Address: Stuart, Florida